This Privacy Policy applies to the services offered by Waterbeds Australia.

1. Personal information

Waterbeds Australia is committed to safeguarding personal privacy. It recognizes that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Waterbeds Australia will only collect and use personal information as set out below.

2. Collecting personal information

Waterbeds Australia will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily. Waterbeds Australia collect the following information about its customers in the normal course of business: name, address, contact numbers, email address, purchase history and or service and repair history.

3. Use of tracking technologies

Waterbeds Australia may use tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user's browser.

4. Using and disclosing your personal information

We will not share your personal information with any other party excluding sharing information with our transportation providers (including Australia Post) who will use that information to arrange delivery of your purchase. Personal Information will be used for the following primary purpose: - To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and the Waterbeds Australia. - To render services related to Waterbeds Australia's business such as warranty or after sales services.

5. Contact by the Company

Waterbeds Australia may contact individuals using the information, which was provided by them in order to: - Provide information that may be of interest about upgrades, new products, special offers and other matters that may be of interest and relevant to our product. - To send newsletters/waterbed conditioner reminder email

6. Individual's right of access

Individuals have the right to review the information that may be recorded on Waterbeds Australia's database. Information may be reviewed by emailing us at

7. The Company and links to other web sites:

Waterbeds Australia provides links to web sites outside of its website. These linked sites are not under the control of Waterbeds Australia, and Waterbeds Australia is not responsible for the conduct of companies linked to Waterbeds Australia's web site, nor for the performance or otherwise of any content and/or software contained in such external websites.

8. Problems or queries

Queries relating to our Privacy Policy, or any problems or complaints may be directed to us at